When you find a service professional who is timely, efficient, knowledgeable, courteous and helpful - you should let everyone else know. This was our second experience with McDermott Plumbing and we were very pleased on both occasions. Obviously will continue to be a repeat customer moving forwards!
Julie
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May 03, 2024
My husband and I called to have Mike come out to help us with water hammer. Mike has done work for us before and we were happy with his work. Unfortunately, this time we were really disappointed.
We have a water hammer, and unfortunately, because Mike couldn't hear it while he was here, he dismissed it and said it wasn't urgent. That's exactly why we had him come out! We don't want it to become an urgent problem!
We were hoping he'd have a solution so it doesn't become urgent!
After doing my research, and reading about the issue, Mike could've offered a number of solutions. Instead he left without offering us any solutions.
He could've drained the lines, strapped the pipes, or installed an arrestor. Instead we continue to have the problem and need to hire another plumber and start all over again. I'm really disappointed in Mike.
Needless to say, we were incredibly disappointed in Mike. He didn't offer any solutions and now we have to hire another plumber to do the work Mike didn't do. For that reason, I don't recommend Mike or McDermott Plumbing.
dkay62
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April 25, 2024
Mike cleared a drain for me in an older steel pipe that my snake could not budge. He did a great job clearing it and gave me advice to keep the drain flowing. Very good service. Highly recommended.
Bonnie Erwin
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June 08, 2023
We called McDermott Plumbing for a suspected shower leak. Mike very thoroughly checked every element of the shower, its surroundings, and the crawl space underneath the bathroom, and discovered that the only problem we have is overzealous showering and splashing. He was extremely kind and professional about our issue and refused to be paid for the service call when there was nothing to repair. We appreciate his great communication (a call on the way, plus a bonus call ahead of time to update us on what part of the arrival window he'd arrive in) and overall forthrightness. I almost hope we have a real problem soon so that we can call McDermott Plumbing again.
Jody Austin
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April 08, 2019
Extremely professional. Very open and honest pricing. We had a toilet that was constantly running and getting clogged. Mike gave us some options and pricing up front. He also gave us some prevention tips for the future.
We will gladly use McDermott Plumbing again. Highly recommended!!
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227 E 18th Ave, Columbus, OH 43201, USA
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When you find a service professional who is timely, efficient, knowledgeable, courteous and helpful - you should let everyone else know. This was our second experience with McDermott Plumbing and we were very pleased on both occasions. Obviously will continue to be a repeat customer moving forwards!
My husband and I called to have Mike come out to help us with water hammer. Mike has done work for us before and we were happy with his work. Unfortunately, this time we were really disappointed. We have a water hammer, and unfortunately, because Mike couldn't hear it while he was here, he dismissed it and said it wasn't urgent. That's exactly why we had him come out! We don't want it to become an urgent problem! We were hoping he'd have a solution so it doesn't become urgent! After doing my research, and reading about the issue, Mike could've offered a number of solutions. Instead he left without offering us any solutions. He could've drained the lines, strapped the pipes, or installed an arrestor. Instead we continue to have the problem and need to hire another plumber and start all over again. I'm really disappointed in Mike. Needless to say, we were incredibly disappointed in Mike. He didn't offer any solutions and now we have to hire another plumber to do the work Mike didn't do. For that reason, I don't recommend Mike or McDermott Plumbing.
Mike cleared a drain for me in an older steel pipe that my snake could not budge. He did a great job clearing it and gave me advice to keep the drain flowing. Very good service. Highly recommended.
We called McDermott Plumbing for a suspected shower leak. Mike very thoroughly checked every element of the shower, its surroundings, and the crawl space underneath the bathroom, and discovered that the only problem we have is overzealous showering and splashing. He was extremely kind and professional about our issue and refused to be paid for the service call when there was nothing to repair. We appreciate his great communication (a call on the way, plus a bonus call ahead of time to update us on what part of the arrival window he'd arrive in) and overall forthrightness. I almost hope we have a real problem soon so that we can call McDermott Plumbing again.
Extremely professional. Very open and honest pricing. We had a toilet that was constantly running and getting clogged. Mike gave us some options and pricing up front. He also gave us some prevention tips for the future. We will gladly use McDermott Plumbing again. Highly recommended!!